The word "Citizen"
Training
i try to steer clear of using "citizen" because, it the current political climate in the U.S., it is most often used in a way to exclude certain segments of the community. When I do refer to those engaged in as active participants, I'll use some functional descriptors, like "engaged residents" or "activists." It always involves some sort of defining clarification but frankly, not as much as cleaning-up misunderstanding about "citizen."