Using a listserv or group to create "community"?
Tips, Tools, Strategies, and Technology
I totally agree, Greg about the issue of subgrouping. I've used Google groups and have liked them, although they've "simplified" them in the last year or so, which actually means that you can do less with them. My hunch is that they are trying to make each of their tools focus on one function and that people would then use combinations of google tools for what they want to accomplish.
Ning is the platform we use for ABCD in Action and it is pretty good in terms of being able to develop discussion categories and groups. Members of this community seem to be getting the hang of using it more and we're always looking for ways to make it more user-friendly.
At the same time, I'm using Ning for two other online communities and they haven't been as successful using it. I'm trying to explore why that is (I should mention that none of these online communities have a connection to "place" - they are each organized around a central theme or interest.)
Members of those other two communities are very happy with getting up-to-date information & resources, but are reluctant to post anything or to interact with each other. We're currently surveying the members of those two communities so I'll have a better idea of what's working and what's not for them.
I keep coming back to the question reflected in the title of Mike Green's book, "When people care enough to act". What would make the members of those online communities care enough to act - in this case, to act online?