Some public libraries are using similar community development techniques to plan and implement services. A couple of free resources out there include, Community-Led Libraries Toolkit, and a Guide for Conducting Community Leader Interviews. A more indepth book on the subject is Developing Community-Led Public Libraries published in 2013. All of these tools focus on reaching excluded communities but would be useful for a library to reach out to any unserved group.
I would like to hear more about what models libraries are using for planning and needs assessment -- especially as they implement new and innovative services. I also want to learn how libraries work with community partners on ABCD.
updated by @sandy-newell: 10/25/16 01:27:32PM